Jetson FAQs logo
Jetson FAQs logo

All collections

About Jetson

20 articles

All the things you need to know about your Jetson subscription and Jetson products.

Articles

Why should I choose Jetson over other brands?

Well, how much time do you have exactly? We could go on and on, but in the interest of time, here’s what you need to know, and you can read more in depth here. We go way beyond bacteria: Feeling alive inside starts in your gut, and changes how you fe

How does the Seasonal subscription work?

Subscribing to our Seasonal program means setting it and forgetting it. Seasonal subscription orders processed on the dates within the below ranges will, by default, be the associated formula.  We use the seasons as guidelines, not absolutes so if yo

What are the benefits of taking probiotics?

When you take a probiotic, you’re supporting a healthy gut microbiome. And because 70% of your immune system lives in the gut– gut health is overall health. When your gut is in its best shape, it makes it harder for the bad guys (ie. pathogens that c

What clinical trials have been conducted on the ingredients of Jetson?

Jetson probiotics are innovated at the speed of science, which means our ingredients are backed by the most promising clinical trials. Want the details? We list clinical trials for each product in the Ingredients section on each product's page here:

How much control do I have over my subscription once it’s active?

You've got all the control! Once your account is set up, you can make any changes you need! Swap the formula you're receiving, add extra products to your next order, change your delivery date, whatever you need. If you ever need help, you can also to

What pricing and option plans are available for Jetson and Jettie products?

That depends on how you want to be billed!. With our bestselling Seasonal Subscription, you’ll always receive the current seasonal formula, based on the date your order is shipped, according to this schedule:. FIT = Summer (Jun 1 - Aug 31). MOOD = Fa

Do I need a prescription to purchase Jetson or Jettie?

Our products are biologically active dietary supplements and you do not need a prescription from your doctor to buy. It’s always good to check with your healthcare providers before taking any supplements.

Can I buy Jetson or Jettie products without subscribing?

All Jetson products have a one-time purchase option if you want to give it a test run before committing. When you sign up for a subscription, you’ll have complete control over your account. Change your delivery date, skip a shipment, add an item to y

How do I get in touch with customer support?

Easy, just write a note explaining your question, attach it to your carrier pigeon, and … just kidding.You can reach us HERE. We’re here to help Monday - Friday, 9 am - 5 pm CST. It’s our goal to reply to everyone within 24 hours, but most of the tim

What are the dates at the bottom of my probiotic bottle? Did you send me expired product?

No, we definitely didn’t send you expired probiotics. As of summer 2022, all new bottles shipped out should have the expiration date listed. Our main-line probiotics have a 'shelf life' of 18 months, while Jettie has a 'shelf life' of 2 years. But, i

Do your probiotics survive stomach acid?

If they didn’t, what would be the point? Our patented acid-resistant vegan capsules are specifically designed to survive stomach acid, breaking down only when it reaches lower pH environments where the good bacteria are needed.

Where are Jetson's products made?

Jetson products are made right here in the USA, so your monthly delivery is never traveling far. To keep up with the latest and greatest research, we source some of our ingredients from the best suppliers around the world.

Are Jetson products vegan?

We source our strains from only the best plant-based ingredients — which means no animal products. So, yes!

Does Jetson use any artificial colors or dyes?

Nope. We keep it real.

What are the ingredients in Jetson's probiotic formulas?

Because we change our seasonal formulations every 3 months, we’re able to innovate at the speed of science. This means that we’re continually updating our ingredients to give you (and your gut) the best of the best. To see the latest and greatest in

Are the ingredients non GMO and gluten-free? Are they allergen free?

Yes, yes and yes!

How many live colony forming units (CFUs) are in each capsule?

We don’t play the “bigger is better” CFU count wars. Instead, we choose specific, studied and effective strains. Because most probiotics with billions and billions of CFUs are made with generic strains that are dying while gathering dust on store she

What is your No Worry Guarantee?

If you don’t like Jetson, you don’t pay for it. No hassle. Just let us know within thirty days of your first order and you’ll receive a full refund. If you like your Jetson products (first of all, thank you) but you need to take a little break, you c

Does Jetson have a referral program?

Sure do! You'll find it here. How it works:.

What are the benefits of taking a digestive enzyme supplement like After Ate?

Digestive enzymes provide a host of benefits for your digestion. Our product, After Ate, is a digestive enzyme mint designed to provide immediate indigestion relief that many people experience after eating a big meal or consuming foods that cause dig