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Managing your Jetson Account

6 articles

How to access and use your online Jetson account

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How do I activate my account?

Before you can access your Account on our site, you'll need to set up a password. You can do so through our activation email, which is sent when you first sign up for a subscription, or using the Create Account option on the Login page. If you think

How do I manage my subscription?

First things first, you'll need to make sure you have a password set up to access your account. To do so, you can use either the account activation email, which has the subject line "Register your new Jetson account", or use the Create Account option

How do I update my payment method?

Once you're logged into your Account, and you've clicked through to 'Manage Subscriptions', you'll see a screen like this (on desktop):. Or like this (on mobile):. Across the top of the screen on desktop, jump to the Payment Methods screen. On mobile

How do I swap my formula?

Once you’ve set up and activated your Account, you can login at any time to view previous orders and make adjustments to your upcoming automated shipment. Once you’re logged in, click on ‘Manage Subscriptions.’ You can make changes to any upcoming sh

How do I add another product to my upcoming order?

Once you’ve set up and activated your account (see above), you can login at any time to view previous orders and make adjustments to your upcoming automated shipment. Once you’re logged in, click on ‘Manage Subscriptions.’ You can make changes to any

How do I add a discount code to my ongoing subscription?

Once you’ve set up and activated your Account, you can login at any time to view previous orders and make adjustments to your upcoming automated shipment. Once you’re logged in, click on ‘Manage Subscriptions,' and then on 'Edit' in the Subscriptions