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Managing your Jetson Account

How to access and use your online Jetson account

How do I activate my account?

Before you can access your Account on our site, you'll need to set up a password. You can do so through our activation email, which is sent when you first sign up for a subscription, or using the Create Account option on the Login page. If you think

How do I manage my subscription?

First things first, you'll need to make sure you have a password set up to access your account. To do so, you can use either the account activation email, which has the subject line "Register your new Jetson account", or use the Create Account option

How do I update my payment method?

Once you're logged into your Account, and you've clicked through to 'Manage Subscriptions', you'll see a screen like this (on desktop):. Click Edit Payment Method near the total for your next order, and you'll be taken to a new screen to enter your n

How do I swap my formula?

Once you’ve set up and activated your Account, you can login at any time to view previous orders and make adjustments to your upcoming automated shipment. Once you’re logged in, click on ‘Manage Subscriptions.’ You'll be brought to a screen like this

How do I add another product to my upcoming order?

Once you’ve set up and activated your account (see above), you can login at any time to view previous orders and make adjustments to your upcoming automated shipment. Once you’re logged in, click on ‘Manage Subscriptions.’ You'll see a screen like th